As summer is in full swing, we’d like to provide a quick update on our production and shipping schedule.
Due to the combination of summer holidays and a higher-than-usual order volume, production and shipping times may be slightly longer than normal until September 1. If your project has a strict deadline, we recommend contacting our team before placing your order so we can advise on the expected lead time.
Investing in Better Service
We’re excited to welcome Manasi to the Castimize team as our new Logistics & Customer Support Coordinator.
As demand for our services continues to grow, we’re investing in expanding our team to ensure we continue delivering the level of service our customers expect. Manasi will play a key role in coordinating logistics, supporting customers, and helping streamline our day-to-day operations.
From September onwards, this increased capacity will allow us to return to our standard lead times while providing even faster communication and a smoother customer experience from order to delivery.
Thank You for Your Patience
We sincerely appreciate the trust our customers place in Castimize. The continued growth of our platform means we’re constantly investing in better processes, improved technology, and a stronger team to deliver the service you expect.
Thank you for your patience during this busy summer period. We’re excited for what’s ahead and look forward to supporting your next project.
As always, if you have a time-sensitive order or any questions about lead times, don’t hesitate to get in touch with our team before ordering.
