At Castimize, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://new.castimize.com.
1. Information We Collect
When you interact with our website, we may collect personal data that you provide directly, including:
- Your name, email address, and contact details when you create an account or place an order.
- Details of your orders, including uploaded files for customization purposes.
- Technical data like your IP address and browser information.
We may also collect non-personally identifiable information to improve our services and website performance.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, including sending confirmations, invoices, and updates.
- To communicate with you regarding your order or provide customer support.
- To improve our website and user experience by analyzing traffic and usage patterns.
- To comply with legal obligations, such as keeping transaction records for tax purposes.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service providers that help us run our business, such as payment processors, shipping companies, and cloud storage providers.
- Legal authorities if required by law or to protect our rights.
4. Cookies
We use cookies to enhance your experience on our website. Cookies help us remember your preferences, log-in details, and other information to provide a smoother experience. You can control or disable cookies through your browser settings, though some features of our site may not function correctly without cookies.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including any legal obligations.
- Account Data: If you create an account, we will retain your data until you request deletion.
- Order Data: Transaction data is retained for legal and tax purposes.
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely unless you request removal.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for data processing at any time.
- Request an export of your personal data.
- Request that we delete any personal data we hold, except where we are required to retain it for legal reasons.
To exercise any of these rights, please contact us at [email protected].
7. Security
We take reasonable precautions to protect your personal information, but no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your data.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external websites. Be sure to read their privacy policies.
9. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]
Website: https://www.castimize.com
